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About Us MicrowavesDirect.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at david.horrocks@virgin.net. Our Contact details: MicrowavesDirect.com 72 Bolton Road Hawkshaw Bury Lancashire BL8 4JA United Kingdom Phone: 0161 723 1044 Fax: 01204 887396 Email: david.horrocks@virgin.net GB VAT 815 7538 13

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit and debit card payments. If you wish to pay by cheque, please contact us on 0161 723 1044 Five working days will be required from reciept of the cheque before your goods are despatched. Please make cheques payable to: Microwavesdirect.com Please send cheques to the address above. We accept all major credit cards. All credit card payments are processed via a secure server. No credit card details are stored for security purposes.

Shipping And Handling All orders are despatched as soon as possible for your satisfaction. We do NOT charge any shipping for destinations withing the UK (excluding Channel Island and certain regions of Scotland). If you have any queries, please contact us.

Delivery Schedule We deliver your order right away. We will normally send your order to you in under 5 business days in the UK, but if you would like to arrange specific delivery details then please feel free to contact us.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, VAT is added at the applicable rate.

Credit Card Security All credit and debit card details are enterd into our secure server. They are encrypted before they leave your computer and are never held in plain text anywhere on our web-site. We do not retain or store credit card details.

Guarantee We guarantee your satisfaction. All of our products come with a manufacturer's 2 year guarantee on parts. If you should have a problem with a product purchased from us, then please contact us.

Reaching Us If you need to reach us, please email us on david.horrocks@virgin.net, alternatively, you can call on 0161 723 1044 or fax us on 01204 887396 or write to us at 72 Bolton Road Hawkshaw Bury Lancashire BL8 4JA United Kingdom

Privacy Policy MicrowavesDirect.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes

Returns Policy If you do have any problems and wish to return an item, please contact us before returning an item. Once we are aware of the return please send the item to: MicrowavesDirect.com 72 Bolton Road Hawkshaw Bury Lancashire BL8 4JA When we recieve your return, if the goods are in the same condition as sold and unused, a full refund will be made for the invoiced amount.

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